@book{27,
	author = {Hammer, Michael Martin, 1948-2008 and Champy, James, 1942-},
	title = {Reingeniería:},
	publisher = {Editorial Norma},
	year = {1994},
	address = {Bogotá},
	note = {Incluye datos sobre los autores},
	url = {https://books.google.de/books?id=PdYa1vzOP3wC&pg=PR3&hl=es&source=gbs_selected_pages&cad=2#v=onepage&q&f=false}
}